Returns & Exchanges
At Resilia, we stand by the quality of our fashion pieces and offer a 30-day window for returns or exchanges on all unworn items with original tags. We strive to make your shopping experience seamless, ensuring you find the perfect fit for your wardrobe.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging and securely attach the prepaid shipping label provided via email.
- 3.Drop Off Your Return
Hand over your package to the designated carrier at any authorized drop-off location or schedule a home pickup.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.